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The Growth Satisfaction in Jobs among hospitality employees: The role of transformational leadership, interpersonal communication satisfaction and trust

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journal contribution
posted on 11.02.2022, 12:20 by Verma PrikshatVerma Prikshat, J. Irudhaya Rajesh, Rajesh Rajaguru
Leader follower communication and trust are the key factors that contribute to the employees’ growth satisfaction in job in the hospitality industry. Given the relevance of transformational leadership in the hospitality industry, this study explored whether transformational leadership influenced follower growth satisfaction in job through follower interpersonal communication satisfaction and trust. Data were collected from 159 hotel employees in India. The findings using the SPSS PROCESS macro with bootstrapping and RPackage revealed that follower interpersonal communication satisfaction and trust mediate the significant relationship between transformational leadership and follower growth satisfaction in job. The major implications are discussed in this study.

History

Published in

Journal of Human Resources in Hospitality & Tourism

Publisher

Taylor & Francis

Version

AM (Accepted Manuscript)

Citation

Prikshat V, Rajesh J. & Rajaguru R. (2020) 'The Growth Satisfaction in Jobs among hospitality employees: The role of transformational leadership, interpersonal communication satisfaction and trust', Journal of Human Resources in Hospitality & Tourism. DOI: 10.1080/15332845.2020.1821427

Print ISSN

1533-2845

Electronic ISSN

1533-2853

Cardiff Met Affiliation

  • Cardiff School of Management

Cardiff Met Authors

Prikshat Verma

Cardiff Met Research Centre/Group

  • Welsh Centre for Business and Management Research

Copyright Holder

© The Publisher

Language

en