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The Application of Role‑Based Framework in Preventing Internal Identity Theft Related Crimes: A Qualitative Case Study of UK Retail Companies

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posted on 2022-09-30, 14:49 authored by Rom Okeke, Max Hashem Eiza

 This paper aims to examine the challenges of preventing internal identity theft related crimes (IIDTRC) in the UK retail sector. Using an in-depth multiple case studies of a selected number of cross-functional management teams in the UK retail companies, management roles were analysed. We used semi-structured interview as a qualitative data collection technique and used Nvivo aided thematic analysis and interpretivism underpinned by Role-Based Framework (RBF) for analysis. Our findings revealed that vagueness of roles and lack of clarity in sharing data security responsibilities are the major challenges of preventing IIDTRC in UK retail companies. We suggest an application of RBF which provides a conceptual analysis for cross-functional management team to address the challenges of preventing IIDTRC. RBF enables clarity of shared roles where both information security and crimes prevention teams work in unison is required to prevent IIDTRC to maximise internal data security. Contributions for policymakers are offered in this paper. 

History

Published in

Information Systems Frontiers

Publisher

Springer

Version

  • VoR (Version of Record)

Citation

Okeke, R.I. and Eiza, M.H. (2022) 'The Application of Role-Based Framework in Preventing Internal Identity Theft Related Crimes: A Qualitative Case Study of UK Retail Companies', Information Systems Frontiers, pp.1-22. DOI: 10.1007/s10796-022-10326-w

Print ISSN

1387-3326

Electronic ISSN

1572-9419

Cardiff Met Affiliation

  • Cardiff School of Management

Cardiff Met Authors

Romanus Okeke

Cardiff Met Research Centre/Group

  • Welsh Centre for Business and Management Research

Copyright Holder

  • © The Authors

Language

  • en

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