Cardiff Metropolitan University
Browse

Leader behaviour, emotional intelligence, and team performance at a UK government executive agency during organizational change

Download (826.43 kB)
journal contribution
posted on 2023-01-30, 16:40 authored by Rich Neil, Christopher Robert David Wagstaff, Emily Weller, Ryan Lewis

 This paper presents three studies exploring the relationship between performance psychology variables and performance within a UK Government Executive Agency during substantial organizational change. Study 1 examined relationships between transformational leadership behaviours, emotional intelligence (EI), cohesion, and team performance. Task cohesion interacted with EI to predict performance. Specifically, it was found that use of emotions for performance partially mediated the relationship between cohesion and team performance. Study 2 interviewed team leaders about their EI and leadership behaviours and how these influenced cohesion and performance during this organizational change. Team leaders reported using a number of different strategies with their team for cohesion and performance benefits. Study 3 interviewed the head and deputy head of the leaders from studies 1 and 2 about how our findings had been received and were being used. Reported findings from studies 1 and 2 resonated well with the head and deputy, and had been used to develop a leadership charter and skills matrix to monitor leadership behaviours and identify areas for improvement. These studies offer a unique insight into the behaviours of team leaders within the agency, emphasizing the perceived importance of effective leader behaviours and EI for team member cohesion and performance. 

History

Published in

Journal of Change Management

Publisher

Taylor & Francis

Version

  • AM (Accepted Manuscript)

Citation

Neil, R., Wagstaff, C., Weller, E. and Lewis, R. (2016) 'Leader behaviour, emotional intelligence, and team performance at a UK Government Executive Agency during organizational change', Journal of Change Management, 16(2), pp.97-122

Print ISSN

1469-7017

Electronic ISSN

1479-1811

Cardiff Met Affiliation

  • Cardiff School of Sport and Health Sciences

Cardiff Met Research Centre/Group

  • Mental Health and Wellbeing in Demanding Environments

Copyright Holder

  • © The Publisher

Language

  • en

Usage metrics

    Culture, Policy and Professional Practice - Journal Articles

    Categories

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC