Making sense of hopsitality experiencesICCASPresentation2019.pdf (2.39 MB)
Download fileMaking sense of hospitality experiences: Enhancing the social inclusion of blind and partially sighted customers in hospitality servicescapes.
conference contribution
posted on 2019-07-29, 11:19 authored by Vicky RichardsPresentation given at ICCAS 2019 by Dr Vicky Richards, Cardiff Metropolitan University (Welsh Centre for Tourism Research - WCTR).
Making sense of hospitality experiences: Enhancing the social inclusion of blind and partially sighted customers in hospitality servicescapes
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