Cardiff Metropolitan University
Browse
1/1
2 files

Are you Being Served? The Importance of Service Innovation in Wales

Version 2 2023-05-15, 12:05
Version 1 2023-05-13, 11:57
conference contribution
posted on 2023-05-15, 12:05 authored by John BarkerJohn Barker, Nick CliftonNick Clifton, Gareth LoudonGareth Loudon

  

Innovation is the “dynamic and competitive economic force” (United Nations, 2015) that will help the world emerge from the shadow of the global pandemic (Am et al., 2020). Innovation is defined by this study as developing new or improved products, processes and services (Baregheh, Rowley, and Sambrook, 2009), as an essential tool for growth globally. Understanding how different parts of the global economy use innovation is important for creating sustainable growth in line with UN Sustainable Development Goal 9: Industry, Innovation and Infrastructure (United Nations, 2015):

“To sustain the planet and its future population of 8.5 billion by 2030 innovation and creativity will be vital to driving more efficient and better use of resources.” (Denoncourt, 2020, p. 199)

History

Usage metrics

    AMI Conference 2023

    Licence

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC