Richards, Vicky Making sense of hospitality experiences: Enhancing the social inclusion of blind and partially sighted customers in hospitality servicescapes. Presentation given at ICCAS 2019 by Dr Vicky Richards, Cardiff Metropolitan University (Welsh Centre for Tourism Research - WCTR).<div><br></div><div><div>Making sense of hospitality experiences: Enhancing the social inclusion of blind and partially sighted customers in hospitality servicescapes</div></div><div><br></div><div>#ICCAS2019<br></div> Social inclusion;Hospitality;Partially sighted;Servicescapes;ICCAS2019;Food and Hospitality Services 2019-07-29
    https://figshare.cardiffmet.ac.uk/articles/conference_contribution/Making_sense_of_hospitality_experiences_Enhancing_the_social_inclusion_of_blind_and_partially_sighted_customers_in_hospitality_servicescapes_/9135629
10.25401/cardiffmet.9135629.v1